Krayma use a variety of tools to provide high levels of service and Remote Support.
Our go-to tools are Solarwinds MSP N-Central via our NOC platform for our Managed Support clients and MSP Anywhere for AdHoc customers.
Remote Support - Whether you're a Managed Support package customer or it's your first IT issue, we are able to connect to your Server, PC or Laptop remotely, via the internet, to quickly resolve any issue. We have a large collection of go-to tools to assist.
Virtualisation Support - Krayma have partnered with VMware to provide vendor backed support for our partners who utilize a virtual based infrastructure.
Server virtualisation has many attainable advantages even if you run a small business. Some of these huge positives to your businesses productivity are: increased server efficiency, improved ‘disaster recovery’ efforts, an increase in business continuity, benefit software development, test security updates and patches, enable desktop virtualisation.
Network Support - We can monitor your network health and provide support to resolve any network or connectivity issue. By working with a single support partner you can keep your network running securely, efficiently and safely.
We will troubleshoot and deal with any unexpected network issues, ensure a consistently performing network and above all minimise company downtime, which increases productivity within the workplace.
We offer a range of managed network support services. With that in mind our customers are able to let us handle as much of their network as they desire.
Hardware & Software - Through using our Remote Management & Monitoring solution, we are able to monitor hardware & software health status by implementing thresholds and providing alerts when devices are out of tolerance.
We can monitor health and patch status for most mainstream software applications and manage updates automatically.
ur managed support packages take all the risk of your IT & network issues, leaving you to run your business.
Remote Management & Monitoring - Krayma's Flagship service.
We use Solarwinds MSP N-Central as our NOC (Network Operation Centre).
This provides everything needed for keeping your systems fit and healthy with 24/7 monitoring, remote access, alerts, automation, patch management, self-healing and much more.
UK: 01993 224400
| managed IT services