IT Support Overview
We pride ourselves on providing our customers with the very highest level of service. Our team uses a variety of tools to allow them to proactively monitor your environment, respond to issues and securely provide Remote Support.
Our primary tools are N-Able's N-Central, which is our NOC (Network Operation Centre) platform for Managed Support clients and N-Able's TakeControl for Ad Hoc customers.
Support Services
Managed IT Support
Our managed support packages take away the worries and responsibilities of your IT systems, leaving you to focus on running your business.
Remote IT Support
Whether you are a Managed Support package customer, or it is your first IT query, we can connect to your Server, PC or Laptop remotely via the internet in a matter of minutes.
24/7 IT Monitoring
We use N-Able’s N-Central as our NOC (Network Operation Centre). This provides everything needed for keeping your systems fit and healthy with 24/7 monitoring.
Virtual Servers
Rather than creating a physical computing environment, virtualization creates a simulated one. This can include computer-generated versions of hardware, operating systems, and storage devices.
Network IT Support
As businesses continue to move more of their infrastructure to internet-based applications, the importance of a reliable network has only increased.
Backup & Recovery
Having a detached backup copy your data is crucial for business continuity and means you can restore any data to its original location.
Hardware
Through use of our NOC Remote Management & Monitoring solution, we can monitor the status of any hardware
Software
By using our NOC Remote Management & Monitoring solution, we can monitor the status of operating systems and many major software applications
Contact Details
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Krayma Technical Solutions Ltd
13 Spinners Court, West End, Witney, Oxfordshire
OX28 1NH -
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